Shipping Information for KOSSIVI PREMIER
Thank you for choosing KOSSIVI PREMIER! We are excited to bring you the vibrant styles of African fashion. Here’s everything you need to know about our shipping policies:
- Shipping Locations
We proudly ship to customers worldwide! Whether you’re in the heart of Africa or across the globe, we’ve got you covered.
- Processing Time
Orders are typically processed within 1-3 business days. During peak seasons or sales, processing may take a little longer, but we will keep you updated via email.
You will receive a confirmation email once your order has shipped, including tracking information.
- Shipping Methods
We offer a variety of shipping options, including standard and express services. Choose the one that best suits your needs at checkout.
Standard Shipping: Estimated delivery time is 5-10 business days.
Express Shipping: Estimated delivery time is 2-5 business days.
International Shipping: Delivery times vary by country; typically, 7-21 business days.
- Shipping Rates:
Shipping costs are calculated at checkout based on your location and the weight of your order.
Free shipping is available for orders over 300 CAD.
- Customs and Duties
International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.
- Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can track your order on our website or through the shipping carrier’s site.
- Issues with Shipping
If you encounter any issues with your order or shipping, please contact our customer service team at info@kossivpremier.com. We will work with you to resolve any issues.
- Return Policy
For details on returns, please visit our Return Policy
Thank you for supporting KOSSIVI PREMIER! We appreciate your order and hope you enjoy your new African outfits!